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 Order Processing Guide
Order Processing

There are two checkout processes available on CraftMall.com. The first and most beneficial is the standard CraftMall.com checkout and the second is by using PayPal "Buy Now" buttons for each of your products. Let's take a look at each checkout process in more detail:

Standard CraftMall.com Checkout


This checkout process is the most beneficial as it allows customers to purchase multiple products with any combination of product options as well as be able to purchase products from multiple crafters in a single checkout process.

What you will need in order to use this checkout process for your products:

  • Your own credit card machine for manual entry of customer's billing information.

Or

  • A web terminal such as PayPal's Virtual Terminal for manual entry of customer's billing information.

Checkout scenario:
The customer is able to add products that use this checkout process to their shopping cart. When the customer is ready to purchase the products, they proceed to checkout. Once the checkout process is completed, an automated email is sent to each crafter who's product was purchased. The email contains such information as the name and address of the customer and which products were purchased. Note: The email will not contain the customer's billing information. You have to login to your secure administration area to retrieve such information. The login process is described below.

Order processing scenario:
Once you receive an email notifying you that you have received an order, you need to login to your crafter administration account at: https://www.craftmall.com/crafters/ with your username and password. Once logged in, click on "New Orders" under "My Orders". For step-by-step instructions on viewing and printing your order, please consult our "Order Processing" page located within our Crafter's Administration Guide by clicking on the following link:

Order Processing

PayPal "Buy Now" buttons


PayPal "Buy Now" buttons are for those who use PayPal exclusively for accepting credit card payments but who do not wish to upgrade their account and use PayPal's Virtual Terminal.

It is important to note that there are some limitations with using this process. The biggest limitation being that you have to setup a PayPal "Buy Now" button for each of your products. Also, customers can only purchase one of your products with one product option at a time.

What you will need in order to use this checkout process for your products:

  • A Premier or Business PayPal account

Checkout scenario:
The customer clicks on your PayPal "Buy Now" button and is directed to an ordering page on PayPal's server. The customer completes the checkout process on PayPal. Once the checkout process is completed, an automated email is sent (from PayPal) notifying you that a purchase has been made.

Order processing scenario:
There are no billing details to process as the money is automatically deposited into your PayPal account. After receiving your order confirmation email from PayPal, you simply ship the product as usual.

For step-by-step instructions on using PayPal "Buy Now" buttons for your products, please consult the following documentation:

Using PayPal "Buy Now" buttons